Refund policy

Refund & Return Policy

We want you to love your purchase, but if you need to make a return, we’re here to help! 

Return Policy

We accept returns within 30 days of receiving your item. To be eligible, the item must be:

• In its original condition (unworn, unused, with tags, and in original packaging).

• Accompanied by a receipt or proof of purchase.

To start a return, please contact us at cbreen@cbeva.com. Returns must be sent to the following address: CBElite Store 520 William St. Fredericksburg, VA 22401.

🚨 Return Shipping: Customers are responsible for the cost of return shipping. We do not provide prepaid return labels.

Items sent back without first requesting a return will not be accepted. For any questions, reach out to cbreen@cbeva.com.

Damages & Issues

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can make it right.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, plants).

• Custom or personalized products.

• Personal care items (e.g., beauty products).

• Hazardous materials, flammable liquids, or gases.

• Sale items and gift cards.

If you’re unsure about your item’s eligibility for return, contact us before sending it back.

Exchanges

If you need a different item, we recommend emailing cbreen@cbeva.com to ensure the quickest turnaround time for your new order.

Refunds

Once we receive and inspect your return, we’ll notify you of approval or denial. If approved, a refund will be issued to your original payment method within 10 business days. Please note that banks or credit card companies may take additional time to process and post refunds.

If more than 15 business days have passed since your refund was approved, please contact us at cbreen@cbeva.com.